Mansi Agarwal

Senior Product Manager • AI Systems • Enterprise Platforms

7+ years of experience building AI-driven products, enterprise platforms and scalable operational systems.

About

Product leader with experience across AI-powered automation, enterprise SaaS, logistics platforms, onboarding systems, workflow orchestration and growth products. Passionate about building products that scale businesses and simplify complex operations.

Experience

Product Manager II – AI & Platform Systems | Shiprocket

Mar 2026 – Present

Leading AI-driven onboarding platform strategy.
Built AI-powered guest checkout and transaction workflows.
Defined agentic diagnostics platform for operational automation.

Product Manager – International Logistics | Shiprocket

Jul 2023 – Feb 2026

Led DockX platform rollout improving throughput by 65–70%.
Built centralized operations platform driving 3X productivity.
Designed AI tariff classification engine with 96% accuracy.

Product Manager – Growth & Engagement Platforms | Shiprocket

Jun 2022 – Jul 2023

Migrated Wigzo to Engage360.
Built monetization platform generating ₹2Cr monthly revenue.
Improved AOV and engagement through loyalty systems.

Product Owner | Zenon LLC

Aug 2021 – Jun 2022

Application Developer Analyst | TransUnion

Jun 2019 – Jul 2021

Skills

Product Strategy AI Systems LLMs OpenAI Claude Enterprise SaaS SQL A/B Testing Jira Figma

Achievements

Get Ship Done Award – Shiprocket
Top 3 at Shiprocket Hackathon (AI Instagram chatbot)
Recognized for logistics and platform modernization initiatives

Education

MBA – NMIMS (2022–2024)

B.Tech IT – SRM Institute of Science and Technology (2015–2019)